Privacy Policy

Who we are

Casa Lumen provides furnished, professionally-managed corporate housing. This policy explains how we handle information collected through this website.

Information we collect

When you submit an enquiry through one of our forms (For Companies, For Property Owners, or Contact), we collect the details you choose to provide — such as your name, email address, phone number, company, property address, dates, and any message.

Our hosting provider may also record standard technical information, such as your IP address and browser type, for security, performance, and to keep the site running.

How we use your information

We use the information you provide solely to respond to your enquiry, share availability and pricing, and communicate with you about our services. We do not sell your information.

How your information is shared

Enquiry details are delivered to our team by email. We rely on a small number of trusted service providers to operate the site and deliver these messages — for example, our website hosting provider and email delivery service. They process your information only to provide those services to us.

Cookies and analytics

This site uses only the cookies strictly necessary for it to function. If we add analytics or marketing cookies in the future, we will update this policy to describe them.

Data retention

We keep enquiry information only as long as needed to respond to you and, where relevant, to provide our services — after which we delete it.

Your choices

You can ask us to access, correct, or delete the information you have provided at any time by emailing hello@casalumen.com.

Changes to this policy

We may update this policy from time to time. The effective date shown above reflects the most recent version.

Contact

Questions about this policy? Email us at hello@casalumen.com.